Privacy Policy

This Privacy Policy explains how Direct Med Supplies (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or interact with our Website, services, or online portals. By using our Website, you consent to the practices described in this Policy.

Information We Collect

We may collect personal information in the following ways:

• Information you provide when creating an account or submitting forms

• Contact details such as name, email address, phone number, or business information

• Order details, payment information, and delivery preferences

• Information submitted when requesting support or communicating with us

• Technical data automatically collected through cookies, analytics tools, or browser settings (such as IP address, device information, and browsing activity)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services

• Process and fulfill orders

• Communicate with you regarding orders, updates, and customer support

• Improve the Website’s performance and user experience

• Personalize and optimize your browsing and ordering experience

• Comply with legal, security, and regulatory requirements

We do not sell or rent your personal information.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies to enhance functionality, remember user preferences, and gather analytics data. You may adjust your browser settings to limit or block cookies, but certain Website features may not function properly.

How We Share Information

We may share your information with:

• Trusted service providers involved in order fulfillment, payment processing, hosting, or analytics

• Business partners or suppliers when needed to complete transactions

• Regulatory or legal authorities if required by law

Any third-party partners are required to safeguard your information and use it only for approved purposes.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Meet legal and regulatory requirements

• Maintain accurate business records

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of certain data

• Request restrictions on the processing of your information

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. You access them at your own discretion.

Children’s Privacy

The Website is not intended for children under 16. We do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us at:

Direct Med Supplies

Email: info@directmedsupplies.com

Phone: 1-800-351-1061